You can upload your own photo, your family's photo, your friend's photo to customize the plaque.
The removable base will allow you to change the photo if necessary.
Plaque material: acrylic
Recording a song that affects your life.
You can upload your own photo, your family's photo, your friend's photo to customize the plaque.
The removable base will allow you to change the photo if necessary.
Plaque material: acrylic
Plaque Size: 120mm*180mm(4.7in x 7.1in);
Includes hanging strips on the back, available for any song with a Spotify code.
If you have any further questions about the product, feel free to message me!
It can be used as a night light or indoor decor.
Spotify code plaques can be anniversary gifts, birthday gifts, Christmas gifts, Valentine's Day gifts, and etc, for lover, family and friends.
We stand behind all of our products here at Duckbe. If you are not 100% satisfied with your order, we’re here to help. Please review the following guidelines regarding returns and cancellations.
Room 201, Unit 1, Building 2, No. 43, Magangling Street, Baiyun District, Guangzhou, China.
You may request a return or exchange within 90 days of the purchase date. All returns must be approved by our team before being sent back.
You received the wrong item
The item arrived damaged or defective
The personalization is incorrect due to our error
The product quality does not meet our standards (e.g., chipping, broken parts)
In these situations, we will provide a replacement of equal or lesser value free of charge, and you do not need to pay the return shipping fee.
If the return is due to consumer reasons, the customer is responsible for the return shipping fee.
The shipping fee varies depending on your address and the courier you choose.
Customer-caused reasons include:
You changed your mind
You ordered the wrong item
You no longer want the product
Incorrect personalization provided by the customer
Personalized items are custom-made and cannot be returned or exchanged unless there is a quality issue or an error on our part.
We cannot accept returns in the following situations:
The item has been used or is not in its original condition
The product was damaged due to misuse or improper handling
Returns sent without prior approval
Missing original packaging or tags
Items returned from a smoking environment
Items must be unused and in original packaging
Items must come from a smoke-free environment
Unauthorized returns will not be accepted
Please contact our support team before sending any return. We will provide detailed instructions after reviewing your request.
Refunds are issued within 3 business days after we receive and approve the returned items
Depending on your payment provider, refunds may take an additional 7–10 business days to appear
Refunds can only be issued to the original payment method
Custom-Made Items
You may cancel within 24 hours after placing the order
After 24 hours, cancellation is no longer available as production will have begun
Non-custom Items
Can be canceled anytime before shipment
Once shipped, the order cannot be canceled
If you have questions regarding returns or cancellations, please contact us at support@duckbe.com. We are always here to help.
Thank you for shopping at Duckbe.
We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We are committed to delivering a service that exceeds expectations.
Shipping Options & Rates:
| Order Total | Standard Shipping (7–12 Business Days) | Express Shipping (5–8 Business Days) |
|---|---|---|
| $0–$39 | $9.90 | $25.00 |
| $39–$79 | $13.90 | $35.00 |
| $79 and above | FREE | $35.00 |
Processing Time: All orders are processed within 3–5 business days.
Estimated Delivery Time: Shipping times may vary by destination. Typical estimated delivery windows:
US Shipment: 7–12 Business Days
Europe Shipment: 7–12 Business Days
All Other Countries: 10–20 Business Days
Shipping Carrier: Packages are shipped from our warehouse via Yun Express, a reliable and trackable logistics provider.
Global Shipping Coverage: Yes, we ship worldwide to over 200 countries and regions.
Contact Us: If you have any questions about shipping and delivery, please contact us:
Email: support@duckbe.com