Personalized jewelry is a must for everyone. It's a lovely way to get decked out in a unique way that is literally customized for the wearer. Soufeel has a ton of customized jewelry options that are reasonably priced and make for great gifts for all sorts of occasions like birthdays, holidays, anniversaries, just because, and Mother's Day. Those who love retro style pieces must snatch up a nameplate necklace. There are a variety of styles to choose from with different fonts and metals. To capture a special moment, Soufeel has picture jewelry that can also be engraved to make it extra special. Add in a snapshot of everything from a sibling or child, to partner or pet to keep them extra close at all times.
We stand behind all of our products here at Duckbe. If you receive a damaged or defective product directly from us, you may return it within 14 days of purchase for a full refund or exchange.
START A RETURN
All returns must be in unused condition and in the original packaging from a smoke-free environment and have all relevant tags still attached.
Shipping and handling fees are non-refundable and return shipping costs are the responsibility of the customer.
Please be aware: We cannot accept any personalized products for refund or exchange unless the mistakes were caused by our employees.
Please note: If the purchase was made with a credit or debit card, any refund would be credited back to that account. This includes gift purchases.
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If you bought your product from a retail distributor, another website, or a third party, we cannot handle the exchange and you should contact the company you purchased from.
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If you have any questions regarding our return policy, or about whether your purchase qualifies to be returned, please get in touch with us through email at support@duckbe.com
WE'RE HERE TO HELP
Please contact support@duckbe.com with any questions or concerns.
Thank you for shopping at Duckbe.
We are proud to offer international shipping services that currently operates in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Shipping And Delivery:
We offer Free Standard Shipping on orders over $89.(Worldwide)
Orders under $89 will be charged a $13.9 Standard Shipping fee.
Express Shipping(5-8 Business Days) Fee: $35.
How long does Processing time?
3-5 Business Days
How long does shipping take?
Shipment delivery time will take around 7 to 20 working days due to different country. The estimated delivery time is listed as follows:
US Shipment: 7 - 12 Days
Europe Shipment: 7-12 Days
All Other Countries: 10 - 20 Days
How do you ship the packages?
Packages from warehouse will be shipped by Yun Express which is safe and reliable with tracking number to check online.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world.
Contact us
If you have any questions about shipping and delivery, please contact us: support@duckbe.com